
Host Coordinator
Company
Branch
Starting date
Closing Date
Interested ? Contact the this email.
Signa Academy
Randburg Campus
14 September 2026
22 September 2026
About the Role
The Host Coordinator is the face of Signa Academy in the marketplace responsible for actively promoting and selling the value of hosting a learner to prospective workplace hosts, and for managing the full lifecycle of learner placements, from sourcing and pitching the opportunity, through profiling and placing learners, to sustaining quality workplace experiences. This role combines host recruitment and host coordination, requiring the Host Coordinator to confidently build a compelling case for host employers to get involved, and convert prospective hosts into committed partners. Beyond the initial sale, the Host Coordinator plays a key
role in enhancing learner retention and absorption into permanent roles, ensures effective monitoring and evaluation of learner progress in the workplace, and is ‘the glue’ maintaining a healthy host-learner relationship continually reselling the value of the partnership to hosts and ensuring the host environment aligns with the programme objectives.
Requirements
• Minimum requirement Diploma/Degree in Sales, Marketing
• Project Management Certificate will be advantageous
• Knowledge on the SETA’s/training legislation advantageous
• Advance knowledge MS Office
• Drivers Licence and own / reliable transport is a must
• MS Office Proficiency
• Management / Supervisory experience is advantageous
• Minimum of 1 year experience in a learnership environment
• Minimum of 3 years’ experience in workplace placement will be advantageous
• Experience in Sales / Client Liaison will be advantageous
Competencies & Skills
• Strong Computer Literacy
• Proven record of excellent Administrative Skills
• Report writing
• Accuracy and attention to details
• Understanding of SETA, QCTO, and other regulatory frameworks.
• Ethical and trustworthy - able to work with sensitive and confidential information
• Passion and commitment to promoting learner retention and workplace success.
• Organised and professional
• Good interpersonal skills with a sound judgement of character attributes
• Ability to work with strict deadlines and turn-around time
• Excellent communication skills with individuals and groups at all levels
• Hard working and self-motivated
• Listening carefully in order to fully answer questions and address concerns
• Dress and act in ways that enhance the reputation of the employer
• Ability to maintain databases and correspond via email
• Ability to use the telephone to interact with prospects and conduct distant interviews
• Able to use online tools such as Facebook and LinkedIn used for finding and attracting possible
applicants
• Able to effectively engage and capitalise on recruitment platforms and conduct online collections of open positions that job seekers turn to in their hunt for a new position
• Sound ability to analyse and interpret CVs and outlines of qualifications and background used to determine if someone might be a good match for a given position
Duties & Responsibilities
The duties include the following, with strong emphasis throughout on promoting and selling the host opportunity to prospective workplace hosts:
• Ensure compliant use of LIS and document management systems/inclusive of Google Drive
is according to company standards and conventions.
• Adhere to documents, information and learner records safety and security.
• Adhere to quality requirements.
• Adhere to reporting requirements and ensure deadlines are met.
Host Recruitment, Sales & Sourcing
• Proactively source, pitch to, and recruit host employers, selling the value proposition of the
hosting opportunity in line with QCTO objectives.
• Build a strong sales pipeline of prospective hosts and maintain a host database segmented by industry and location, tracking leads through to signed partnerships.
• Prepare and deliver persuasive presentations introducing SMEs to identified, approved host employers, positioning Signa Academy as the partner of choice.
• Drive new business through cold calling, face-to-face meetings, and compelling sales
presentations that convert prospects into onboarded hosts.
• While closing new host partnerships, ensure hosts meet OHS and programme-specific
requirements.
• Conduct field visits and workplace readiness assessments as part of the host onboarding and
sales-closing process.
Learner Profiling and Placement
• Profile learners for appropriate placement, ensuring the strongest possible pitch and culture fit with hosts.
• Liaise with recruitment and placement teams.
• Match learners to suitable host employers based on qualification and career goals, presenting each learner
• as a strong value proposition to the host.
• Place learners with hosts, manage communications, and coordinate all placement admin closing out
• each successful sale of the hosting opportunity.
• Ensure resources and tools are provided to learners for workplace readiness.
• Ensure learners are placed only with reputable, approved workplace environments that reflect
well on the Signa Academy brand.
• Workplace should be ready for learner placements according to the roll out plan.
• Successfully sell and place learners with host employers, managing all communication, queries and administration throughout.
• Ensuring all learners have all the relevant resources for facilitated workplace.
• Advise the Campus Manager of venue /host site challenges to ensure learner attendance,
tracking and safety.
• Control and monitor workplace and placements.
Learner Management: Monitoring and Evaluation
• Facilitate the learner readiness program for workplace and for absorption.
• Facilitate learners on all Signa Academy placed at workplace.
• Collaborate with relevant Signa and / or host employer management in dealing with HR
issues and all emergencies
• Monitor learner progress and performance at host workplacesthrough regular check-ins
• Perform Site visits as required and adhoc site visits on request of host employer
• Ensure all required administration is conducted for learners placed at workplace
• Assist learners with challenges and if unable to resolve them then refer these to the Campus Manager
• Keep learners focused on completing the Qualification
• Ensure that Learner disabilities are reasonably accommodated, reported and monitored
• Maintain professional and ethical conduct with allstakeholders and
• Ensure compliance with all relevant legislation, in particular labour legislation, QCTO /SETA
requirements and POPI Act policies, practices, processes, and procedures for effective
workplace experience and programme success.
• Ensure Learner wellness while in the workplace.
• Assist and support learners to find permanent employment upon completion of learnership
program.
QCTO Compliance & Workplace-Based Learning
● Ensure workplace hosts are assessed for suitability against the specific requirements of the relevant qualification and workplace modules.
● Ensure learners receive workplace exposure aligned to the occupational qualification and
required workplace outcomes.
● Monitor the quality and relevance of workplace learning and address any gaps.
● Ensure appropriate workplace mentors or supervisors are designated.
● Provide guidance to host representatives regarding their responsibilities towards learner
development, attendance, performance and workplace learning.
Mentoring & Coaching learners
● Have one on one session with Learners as required.
● Review and assess learner progress in line with appropriate quality assurance.
● Liaise with the workplace project coordinator / authorized company representative
with regards to learner attendance.
● Ensure attendance registers are submitted to workplace project coordinator /
authorised company representative.
● Provide feedback, guidance, and support to learners and hosts to optimise the workplace
experience, reinforcing the value of the partnership and resolving any issues.
● Inform the workplace project coordinator / authorised company representative with
regards to learners who have a bad attendance record
● Take reasonable steps to ensure adequate protection of all confidential information
including portfolios of evidence.
● Work within an agreed contractual arrangement and in accordance with policies and
procedures and the standard framework documents
● Liaise regularly with the workplace project coordinator / authorized company
representative.
● Assess the effectiveness of the host-learner relationship and ensure that both learners
and hosts are adhering to program standards.
● Make recommendations where necessary.
● Ensure all learners complete workplace.
Stakeholder Engagement
● Maintain excellent working relationships with internal and externalstakeholders.
● Attend meetings as required.
● Build networks and manage relationships with key community stakeholders, using every
interaction to promote the host opportunity.
● Champion strategies that promote learner retention and continually reinforce the value of
the host partnership throughout the learner’s time with the host employer.
● Facilitate discussions between learners and hosts regarding potential employment
opportunities post- training.
● Work with hosts to maximize learner absorption into permanent roles upon program
completion.
● Actively market and promote Signa Academy and the host opportunity in the local
community/potential markets/sources of learners and hosts alike.
Reporting
● Maintain accurate records and reports on LIS.
● Submit detailed weekly and monthly reports.
● Ensure data integrity and compliance with POPIA and labour regulations.
● Reflect critically on workplace risks and propose improvements.